Declaration
Sales Load Disclosure
I acknowledge that I accept maximum rate of Sales Load applicable on fund/plan as disclosed under Annexure A available at
https://alfalahamc.com/downloads/forms
Key Fact Statements
https://alfalahamc.com/downloads/key-fact-statement
I acknowledge that I have read the Key Fact Statement at the time of investment, and I have read and understood the terms and conditions to the best of my knowledge and have retained a copy of the same.
Please read these Terms and Conditions carefully before using this Digital Platform(s) (Mobile App, Online portal etc). By accessing this Digital Platform(s) and any of its pages, you agree that the following Terms and Conditions apply to your use of this Digital Platform(s), any information obtained from this Digital Platform(s) about our products and services. If you do not agree to these Terms and Conditions, do not use this Digital Platform(s) or download content from it.
I understand that if payment is submitted against the booked investment after the cut off timings, that transaction will be processed on the next working day and I would not hold Alfalah AMC & Trustee responsible for any loss consequent to such processing of investment on the next working day. In addition, I have also read, understood and accepted the Risk Disclaimers & Declaration and Terms & Conditions.
References
- References to ‘you’, ‘your’ and ‘yours’ are references to the person(s) accessing this Digital Platform(s).
- References to ‘we’, ‘us’ and ‘our’ are references to AAML.
Terms & Conditions
The information, material and content provided on this Digital Platform(s) may be changed by us at any time and from time to time without any prior notice. Your continued access to or use of this will mean that you agree to all changes. If you have previously used this , your first use of the after publication of these Terms indicates your acceptance of them.
1. General
Your first log-in to Alfalah AMC’s Digital Platform(s), initiated by the automatically generated password, signifies your acknowledgment and unconditional acceptance of these comprehensive Terms and Conditions. These terms establish the contractual agreement governing your use of the Digital Platform(s) with Alfalah AMC. Importantly, they complement, rather than diminish, the Constitutive Documents pertaining to any Fund(s) you hold units in, and their interpretation will always align with prevailing laws and regulations. Alfalah AMC reserves the right to modify these Terms and Conditions. Any such updates posted on their website will immediately become binding, and it is your responsibility to consistently review these terms for any revisions.
Users implicitly consent to Alfalah AMC’s identity verification protocols as a prerequisite for Digital Platform registration. The registration process mandates the submission of personal details as stipulated by Alfalah AMC. These details will undergo rigorous validation by Alfalah AMC to facilitate platform access. Should any discrepancies arise between the submitted information and Alfalah AMC’s existing records, Alfalah AMC reserves the unequivocal right to deny registration. In such instances, users may be required to update their personal information in accordance with Alfalah AMC’s prescribed procedures. Furthermore, any misrepresentation of details or failure to satisfy Know Your Customer (KYC) mandates may result in account suspension, necessitating the reversal of any payments made or the redemption of purchased Units, with funds being remitted to the originating account.
In case of any discrepancy in the details of any transaction carried out in respect of the User’s Digital Platform(s), the User shall be obliged to intimate to Alfalah AMC thereof in writing within 48 hours of receipt of the statement of account. In the event of the User failing to intimate, the statement of account will be deemed to be correct and accepted by the User. Alfalah AMC is authorized to share your information, including details about your accounts or relevant Funds, with third parties. This will only occur when necessary to carry out your instructions, comply with court orders or directives from competent authorities, or when required by applicable law.
You are solely responsible for all activities conducted using the Services and your password on the Digital Platform(s). All such activities will be considered to have originated from you. You agree that any instructions sent via the Digital Platform(s) will be treated as written instructions. You will not dispute or challenge the validity or enforceability of these instructions because they were not physical written documents, and you waive any legal right to do so. Furthermore, these electronic instructions are considered original documents, and you agree not to challenge their admissibility based on their electronic or oral form.
By using the Digital Platform(s) and agreeing to these Terms and Conditions, you confirm to Alfalah AMC that you have the full legal authority to fulfill your obligations.
You acknowledge that Alfalah AMC provides the Digital Platform(s) for your benefit, fulfilling its duty to facilitate investment and divestment for Unit Holders and to adequately process related applications. You further recognize that Alfalah AMC is authorized to provide the Digital Platform(s) under its Constitutive Documents, and that all transactions conducted through the Digital Platform(s) under these Terms and Conditions are legal, valid, and binding, and comply with the Constitutive Documents.
For valid transactions where you are not a resident of Pakistan, or the person to whom you intend to transfer your Units is not a resident of Pakistan, you must ensure that the information on the Proceeds Realization Certificate(s) matches your Digital Platform(s) details.
All transactions performed through the Digital Platform(s) will be binding, both individually and collectively, on all joint Unit Holders.
By accepting these Terms and Conditions, you consent to Alfalah AMC sending notifications, promotional messages, and other updates about your account details, products, and services to your registered contact details (mobile number and email address) through various marketing channels (SMS, Email, WhatsApp, etc.). Consequently, Alfalah AMC will consider you an ‘Opt-in Subscriber’ for these communications.
An ‘Opt-in Subscriber’ is a user who has given consent to Alfalah AMC to receive content-based SMS from a specific short code. If you wish to stop receiving these SMS services, you can opt for the “UNSUB” option as per Pakistan Telecommunication Authority directives.
I/We hereby agree and consent to Alfalah Asset Management Limited Performing Know-Your-Customer (KYC) related verifications. This includes, but is not limited to, Identity Verification (NADRA Verisys), Bank Account Number/IBAN and Mobile Number verification, and any other verification required by regulatory bodies, whether conducted directly by Alfalah AMC or through a third-party service provider. This consent also extends to any ultimate beneficial owners or third-party transactions where applicable.
2. Security and Confidentiality of Information Service
The User acknowledges that all prices, rates, conditions, and charges applicable to any Service shall strictly conform to the provisions detailed in the respective Constitutive Documents and are subject to modification in accordance with the terms stipulated therein. Furthermore, the Net Asset Value (NAV) for all investment and redemption transactions will be calculated precisely as per the methodologies outlined in the Constitutive Documents. It is understood that the provision of the Digital Platform(s) is solely at the discretion of Alfalah AMC, which reserves the unfettered right to alter, suspend, or terminate, either partially or entirely, any or all Services or Digital Platform(s) without prior notice or the obligation to provide any justification thereof. The User expressly agrees that Alfalah AMC shall bear no liability for any direct or indirect consequences arising from such actions. Additionally, Alfalah AMC retains the sole discretion to withdraw any or all Funds from the Digital Platform(s), provided that prior notice is published on its official website, without necessarily disclosing the rationale for such withdrawal.
3. Digital Platform(s)
Any request for redemption and/or conversion of units from one Fund to another Fund (fund transfer) is expressly contingent upon the availability of sufficient closing Units as recorded in Alfalah AMC’s official records. The Unit Holder further acknowledges and comprehends that any stated balance or amount in PKR (Pakistani Rupees) within the Unit Holder’s account is provisionally based on the preceding working day’s redemption price. The definitive actual amount shall be computed following the final determination of the day-end Net Asset Value (NAV) and after the deduction of any applicable Capital Gains Tax. Consequently, if requested balance / amount (in rupees) for redemption and/or conversion (fund transfer) Instruction is not sufficient and/or declined based on applicable day’s NAV, the subject transaction will be rejected and Alfalah AMC will not be held liable for not honoring the Instruction.
In the event that there is an insufficient number of Units credited to the Unit Holder’s account with Alfalah AMC, or the drawing limit is exhausted, or insufficient funds are lying in the Account, no fund transfer or investment transaction shall be permissible. The Unit Holder, therefore, undertakes not to initiate any transaction via the Digital Platform(s) that would result in investing or redeeming in excess of the prescribed limits, and any such request shall not be honored by Alfalah AMC. Notwithstanding this condition, if for any reason the Unit Holder investment or redemption request is somehow processed over and above the prescribed limit, then the Unit Holder agrees to authorize Alfalah AMC to redeem such number of its Units equal to the withdrawn amount plus any applicable Charges from the balance of its Units lying with Alfalah AMC.
If you are dissatisfied with any portion of this Digital Platform(s), or with any of these Terms of use, your sole and exclusive remedy is to discontinue using this Digital Platform(s).
We reserve the right in our sole discretion to deny any user access to this Digital Platform(s), any interactive service herein, or any portion of this Digital Platform(s) without notice, and the right to change the terms, conditions and notices under which this Digital Platform(s) is offered. All rights not expressly granted herein are reserved.
4. Online payments
The digital payment services are made available by Alfalah Asset Management Company (AMC) in collaboration with its authorized third-party service providers. By utilizing this facility, the User affirms that they are duly authorized to initiate and execute payments through the platform. Alfalah AMC may offer multiple channels or mechanisms for the execution of online payments. Alfalah AMC shall not be held responsible for unsuccessful payment transactions due to, but not limited to:
(i) Any legal directive or court order restricting transactions from the specified account;
(ii) Closure, suspension, or freezing of the account; or
(iii) Incorrect account numbers or erroneous personal or transactional details provided by the Unit Holder.
The Unit Holder acknowledges and accepts that Alfalah AMC bears no liability for any loss, fee, charge, or damage resulting from any failure to process a payment instruction where:
(a) The account holds insufficient funds;
(b) The funds are under legal restriction, lien, or similar encumbrance; or
(c) Instructions from the State Bank of Pakistan or any other regulatory authority prevent such processing
Unit Holder will receive an email or SMS in case payments are made using the Digital Platform(s) offered by Alfalah AMC, which will be conclusive evidence of the service used or transaction made by the Unit Holder. In case of any discrepancy the Unit Holder should immediately contact Alfalah AMC’s – Help Line.
Investors are advised that payment must be made within twenty-four (24) hours from the time a Voucher Number is generated through the AAML Funds online platform. Failure to complete the payment within this timeframe will result in the automatic expiration of the Voucher Number. Once a Voucher Number has expired, the investor will be required to initiate a new online investment request to proceed with the transaction. The validity period of Voucher Numbers is subject to change at the sole discretion of the management. Any such amendments will be communicated to investors through officially approved channels.
For online investments, the User represents and warrants that all payments, whether made by the User directly or indirectly on the User’s behalf through any permitted banking or payment channel, are duly authorized and remains fully responsible for the investment regardless of the source or mode of payment.
The User undertakes that all invested funds are from lawful sources and are not related to any illegal or prohibited activity and comply with applicable AML KYC Laws. The Users agrees that AAML shall bear no liability for any investment found to be derived from or connected with unlawful activity, and reserve the right to take any and all appropriate actions including but not limited to reject, freeze, or reverse such transactions in accordance with applicable laws and regulations. The User agrees to indemnify and hold AAML harmless from any claims, losses, or regulatory actions arising from payments made by third parties or through unauthorized channels.
5. Service Only Where Lawful
Our products and services are offered only in Pakistan and the material on this Digital Platform(s) is intended for use by persons located in or resident of Pakistan, which restricts the distribution of this material by us.
Investment Performance
All investments in Mutual Funds and Voluntary Pension Schemes are subject to market risks. Past performance is not necessarily indicative of future results. Participants and prospective participant users are advised in their own interest to carefully read the contents of the offering document, in particular the risk factors and warnings before making any investment decision. Please note that the value of investments and the income derived from them may fluctuate and an investor may not receive back the amount originally invested and we do not guarantee any return on investments made by Participants.
I clearly understand, agree, acknowledge, and accept that my investment is subject to market price fluctuations and other risks inherent in all such investments. The risks emanate from various factors which include, but are not limited to, market risks, government regulation risks, credit risks, liquidity risks, settlement risks, redemption risks, Shari’ah non-compliance risks, dividend distribution taxation risks, and changes in risks associated with trading volumes, liquidity and settlement systems in equity and debt markets. Investment in mutual funds are not bank deposits and are neither issued by, insured by, obligation of, nor otherwise supported by SECP, any Government Agency, Trustee (except to the extent specifically stated in the constitutive documents) or any of the shareholders of Alfalah Asset Management Limited or any of the Pre-IPO Investors or any other bank or financial institution. For further details, please refer to the detailed risk disclosures and disclaimers contained in the Offering Documents/Supplementary Offering Documents and the latest Fund Manager Report available on our website or by calling or writing to us.
No Warranties
Neither we, the Trustee, nor any affiliated third party provide any warranty or assurance regarding the accuracy, timeliness, performance, completeness, or appropriateness of the information and materials made available on this application or website for any specific purpose. You acknowledge and accept that such content may contain errors or inaccuracies, and we explicitly disclaim any liability for such discrepancies to the fullest extent permitted under applicable law.
Although reasonable efforts have been made to ensure that the information available on this digital platform is accurate, current, and complete, all content is provided on an “as is” and “as available” basis. We do not make any express or implied warranties or representations of any kind. Any reliance you place on the materials or information provided is strictly at your own risk. It is your sole responsibility to determine whether any services, products, or content accessible through this platform are suitable for your individual requirements. We shall not be held liable for any losses or damages arising from your use of, or reliance upon, the platform or its contents.
We do not guarantee that access to this digital platform will be uninterrupted or error-free, nor do we warrant that the platform will operate without delay, failure, or loss of data. We make no assurances that the platform will be free from viruses, malware, or other harmful components. You are solely responsible for ensuring appropriate data protection measures, maintaining system backups, and conducting security scans for any potential threats when accessing or using this platform.
We offer no guarantees or representations concerning the accuracy, reliability, functionality, or performance of any third-party software that may be integrated with or accessed through this digital platform. The use of such third-party tools is entirely at the user’s discretion and risk.
Internet E-Mail
Communications transmitted via the internet cannot be guaranteed to be fully secure or free from errors, as they may be susceptible to interception, corruption, delay, data loss, or unauthorized modification. We do not accept responsibility for any such risks and disclaim all liability for any loss, damage, or consequences arising from messages sent to or received from us over the internet. By choosing to send emails—whether encrypted or unencrypted—you acknowledge and accept the inherent risks associated with internet communication, including the potential compromise of confidentiality. You agree that such transmissions are made at your own discretion and risk.
Trade Marks and Copyright
Unless otherwise specified, all rights, including copyright, in the content, layout, pages, screens, information, and materials displayed on this digital platform are owned by or licensed to Alfalah Asset Management Limited (AAML). You are permitted to print, copy, download, or temporarily store portions of the content solely for your personal reference or while availing of our products and services. However, you must not modify, reproduce, or distribute any content without obtaining prior written consent from AAML. Use of this digital platform or any part thereof on other websites, or linking any external website to this platform, is strictly prohibited without AAML’s express written authorization. Any unauthorized use may result in legal action, including but not limited to claims for damages and/or criminal prosecution under applicable laws.
Governing Law
This agreement constitutes the entire agreement between you and us with respect to using this Digital Platform(s) and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Digital Platform(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Pakistan.
Statutory Details and Risk Factors
Investors may obtain constitutive documents along with application forms from the offices of AAML or can be downloaded from the company website accessible at www.Alfalahamc.com.
Purchase Prices
Units of the Scheme(s) are being offered at NAV based prices. The AMC calculates and publishes Net Asset Values (NAV’s); offer and redemption prices on all Business Days, in line with their constitutive documents. Each fund / plan has its own cut-off timings for submission of transaction requests for purchase of units. Applicable cut-off timings are made available on the company website at www.alfalahamc.com.
In case of submission of an e-transaction, the AAML Funds Online system date and time stamp will solely be considered and given precedence to determine the cut-off time in which the application request is submitted and the applicability of the NAV on the transaction. AAML will not be responsible for any network or system delays in submitting and receiving the application request.
Load Deduction
The AAML may charge sales load 0% to 1.5% of NAV per unit or any amount as directed by SECP and/(or) defined in constitutive documents of the fund, where transactions are done online or through a website in the funds under management of Alfalah Asset Management Limited.
Transaction Fee
Fund transfer via Kuickpay will be subject to transaction fee as follows
| Transaction Slab (PKR) | Commission (PKR) Excluding Tax |
|---|---|
| 1 – 10,000 | 40.00 |
| 10,001 – 100,000 | 80.00 |
| 100,001 – 250,000 | 100.00 |
| 250,001 – 1,000,000 | 250.00 |
| 1,000,001 – 2,500,000 | 450.00 |
| 2,500,001 – 5,000,000 | 550.00 |
| 5,000,001 – 9,999,999,999 | 650.00 |
The transaction fee is payable to Kuickpay and 1LINK and will be deducted from the investor’s respective bank account. AAML will receive funds after deduction of transaction fees from Kuickpay and 1Link.
Zakat Deduction
Zakat will be deducted at the time of redemption of units if a duly filled and signed Zakat Affidavit Form is not provided to the company for its records. It will be the investors’ responsibility to provide the Affidavit if he/she wishes that Zakat may not be deducted. It is also the investors’ responsibility to confirm if Zakat status is marked as ‘Not Applicable’ in the company’s records if the Affidavit has been submitted.
Risk Disclaimers & Declaration
I acknowledge that I will not claim repatriation of dividends or proceeds from the sale of units outside Pakistan, except as permitted under the applicable regulations of the State Bank of Pakistan or the Ministry of Finance, Government of Pakistan.
I confirm that I have thoroughly read and understood the Trust Deeds, Offering Documents, and any Supplementary Offering Documents of the relevant Fund(s), particularly the clauses related to investment risks and applicable sales load. I am aware that a sales load of up to 1.5% of the Net Asset Value (NAV) per unit may be charged on online transactions. For the exact applicable front-end load, I understand it is my responsibility to consult the Offering Documents and/or any Supplementary Offering Documents of the respective Fund(s).
I agree to comply with the Terms & Conditions, rules, and regulations of the relevant Fund(s). I understand that any dividends declared, if applicable, will be reinvested automatically after the deduction of applicable taxes unless I have explicitly chosen otherwise. I am also aware that investments involving exposure to equities and fixed income instruments such as bonds or Sukuks are subject to comparatively higher risks.
Furthermore, I acknowledge that if my payment is submitted after the official cut-off time, the corresponding investment transaction will be executed on the next working day. I accept that Alfalah Asset Management Limited (AMC) shall not be held liable for any losses incurred due to such deferred processing.
I confirm that I am relying solely on the information contained in the Trust Deeds, Offering Documents, and Supplementary Offering Documents. I will not consider any external verbal or written communication that may contradict the contents of these documents when making investment decisions.
Additionally, I confirm that I have reviewed, understood, and taken into account the information provided in the latest Fund Manager Report and/or Fact Sheet, including the total expense ratio, management fee, marketing and selling expenses, contingent load, and other relevant disclosures. I understand that these documents are publicly available and periodically updated on Alfalah AMC’s official platform.
I fully understand that investments made in mutual funds or collective investment schemes (CIS) do not carry any guarantee of capital preservation, protection, or returns. Such investments are not equivalent to bank deposits and are neither guaranteed nor backed by any individual. The shareholders of the AMC shall not be held responsible for any financial loss incurred by investors through the operation or future launch of any CIS, unless otherwise explicitly stated.
I/we hereby provide my/our consent to Alfalah Asset Management Limited to carry out Know-Your-Customer (KYC) related verification activities, which may include but are not limited to verification of identity (via NADRA Verisys), bank account/IBAN, and mobile number—either directly or through an authorized third-party service provider. This consent shall also extend to transactions involving ultimate beneficial owners or third parties, where applicable.
Lastly, I acknowledge and accept that any legal proceedings initiated against the Collective Investment Scheme (CIS) may have consequential effects on other investment plans operating under the same CIS, including the potential impact on my invested holdings.
The use of the name and logo of Bank Alfalah Limited does not mean it is responsible for the liabilities/obligations of the Company (Alfalah Asset Management Limited) or any investment scheme managed by it.
Rejection of E-Transaction Requests
Your e-transaction request may be rejected if there is any discrepancy or incomplete information in the request that is submitted. In case an e-transaction request is rejected, the rejected request will be cancelled, and a new request will have to be submitted and a refund of amount process will be initiated as per Constitutive document.
Refund of Amount In Case Of Rejection Of E-Transaction
In case the discrepancy is not resolved within 15 days of the transaction the amount so credited in the fund’s bank account will be refunded.
Refund instruction will be initiated by AAML Funds and will be sent to the Trustee.
The Trustee upon satisfaction will arrange a refund of the amount to the investor in investor’s Bank Account. The turnaround time for refunds is 4 business days from the initiation of the refund process by AAML Funds.
Dispute Resolution Mechanism
In case of any complaint due to any technical reason the investor can follow the below mentioned process:
Step 1: Investor can call this number i.e. 111-090-090 or lodge complaint via AAML Funds Online Portal.
Step 2: After lodging complaint in system, it will be forwarded to relevant department. Investor will be provided with a reference number via email and SMS for tracking.
Step 3: After necessary investigation, the complaint will be forwarded to Vendor i.e. 1-Link to investigate the issue further.
Step 4: Resolution call along with email and SMS will be communicated to investor.
The turnaround time for resolution by AAML Funds is 3 business days, however, cases which are referred to the vendor i.e. 1-Link may take an additional 3 business days for resolution.
Multiple Transactions
In case multiple transactions (through physical form submission and/or e-transaction request submission) involving a single or multiple funds / plans are received from an investor, the applications will be processed in chronological order i.e. the application received first will be processed first.
Submission of Physical Signed Form or Other Documents
AAML may on a case to case basis require an investor to submit a physical form (of the same transaction) in addition to his / her e-transaction request.
Verifications of E-Transaction Requests
AAML from time to time on a case-to-case basis may require verification from the investor prior to processing the investors’ e-transaction request.
Book Closure Periods
All E-Transaction requests received during the book closure period for the respective funds/plans will not be processed on those dates; instead, they will be considered for execution on the next business day when the books reopen, and the applicable NAV of that day will be allocated accordingly.
Records and Statements
You should carefully check Account records and statements given on this Digital Platform(s). If you believe that there has been any discrepancy or inconsistency in any transaction on this Digital Platform(s), or an unauthorized transaction, you must notify AAML immediately. Failure to do so may render you liable for unauthorized transactions which you may not have otherwise initiated/endorsed.
Our records, unless proven to be wrong, will be evidence of your dealings with AAML in connection with the Digital Platform(s).
Liability for Unauthorized E-Transactions
You will be liable for any loss of funds arising from any unauthorized e-transaction on your Account if the loss occurs before you notify AAML that your Online Credentials have been misused, lost or stolen or become known to someone else and if you contribute to the loss because of your failure to look after and keep your Online credentials secure or your extreme carelessness in failing to protect their security is the dominant cause of your loss; Or your unreasonable delay in notifying AAML of the misuse, loss or theft of your Online Credentials becoming known to someone else and the loss occurs between the time you did become aware of and notify to AAML.
You will not be liable for losses which are incurred before you have received your online credentials; if the e-transaction occurs after you notify AAML that your Online Credentials have been misused or become known to someone else.
Liability
You will be liable for and agree to indemnify AAML against any loss or damage AAML and any of the Fund (including its Trustee) under its Management may suffer because you did not observe your obligations under these Terms or acted negligently or fraudulently when using this Digital Platform(s).
AAML and any of the Fund (including its Trustee) under its Management will not be responsible for any loss that you may incur if you fail to comply with the terms. The use of the Internet is subject to other risks which are not of a security nature described above but which arise from factors beyond AAML’s control, for example failure of communication networks, mechanical failures, power failures, malfunction, breakdown or inadequacy of equipment.
These risks may result in your e-transaction requests being delayed, lost, or inaccurately transmitted, and may cause you to suffer losses. Unless AAML has been grossly negligent, the company will not be responsible for such losses. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this App/website.
Termination
You may stop your use of the AAML Funds Online Service in its entirety at any time by giving written notice to AAML. AAML may terminate the Service at any time by giving you written notice within 3 working days.
Cooling Off Rights
The unit holders have the right to obtain a refund of their first time investment (Cooling off) in a particular open end mutual fund. This right is available to individual unit holders only. The cooling off period shall comprise of three business days commencing from the date of issuance of initial Account Statement to the unit holder.
The cooling off right shall be exercised by the unit holder upon written request to AAML within the time specified above. The refund of every unit held by the unit holder pursuant to the exercise of a cooling off right should be an amount equal to NAV per unit applicable on the date the cooling off right is exercised, which is payable within six business days from the receipt of written request.
AAML shall refund the Front end load (Sales Load) paid by the unit holder, however contingent load (Back end load) will be payable by the unit holder where applicable.
Special Note
Due to any technical / operational reason, fund transfer may be delayed. In such a case, please contact our customer care help line number 111-090-090 for further facilitation. Funds are transferred as per TATs (Turn-Around-Time) defined by respective authorities (Bank, SECP, SBP, 1-Link).
Irrevocability of Digital Platform Transactions and NAV Allocation
Once a transaction is submitted through the Digital Platform(s), it is deemed irrevocable and may not be cancelled or reversed by the User. However, NAV allocation shall be contingent upon the realization of cleared funds. In the case of cheque or offline payment instruments, the transaction shall remain pending until actual clearance.
The Management Company reserves the right to reject or cancel any transaction in case of non-fulfillment of settlement obligations or suspected abuse of the cut-off timing policies.
